Soft, clean water at a fraction of retail cost
This whole-house water filtration and softening system delivers soft, clean water and resolves dry skin issues caused by moderately hard water. Installation is straightforward for a handy person using push-to-connect fittings, though a plumber can handle it for a reasonable cost. Customer support is helpful for programming the display. The system offers significant savings compared to buying a comparable unit from a local company.
Pros
- + soft, clean water
- + easy installation for handy person
- + helpful customer support
- + significant cost savings
AI-assisted summary of a verified Amazon customer review.
· October 25, 2021 · United States
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Easy Install, Soft Water, Reliable After One Year
Plumbers and a water treatment company advised against inexpensive softeners like this one, especially those sold at home improvement stores, but this unit was chosen because it costs significantly less. Installation was fairly easy, and after one week the water felt soft and silky in the shower. The build quality seems solid. After one year, both the softener and reverse osmosis filter have held up with no problems; only salt needs to be added. Water hardness and PPM tests show consistently soft water, with RO water around 16 PPM.
Pros
- + significantly cheaper than alternatives
- + fairly easy installation
- + soft, silky water
- + solid build quality
- + no problems after one year
- + only requires adding salt
- + RO water around 16 PPM
Cons
- − plumbers claim these units are not reliable
AI-assisted summary of a verified Amazon customer review.
· April 18, 2021 · United States
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Missing adapter for RO system
The video instructions are helpful for setting up the water softener. However, the correct water valve adapter for the RO system is not included, and the video and instructions simply say to connect it, but it does not fit. This is a notable drawback for the RO portion of the bundle.
Pros
- + Helpful video instructions for softener
Cons
- − Missing correct water valve adapter for RO system
- − Instructions say to connect but adapter does not fit
AI-assisted summary of a verified Amazon customer review.
· March 11, 2026 · United States
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Good Value System, But Plan for Delays and Extra Costs
This water filtration and softener bundle offers good value, though installation requires planning. The system arrived in good condition but later than the quoted date, so it is best to wait until it arrives before scheduling a plumber. An additional 80 to 100 pounds of coarse salt must be ordered separately. Installation by two plumbers took about five hours and cost around $1,275. The result is soft-tasting water and filtered drinking water in the kitchen.
Pros
- + good value
- + arrived in good condition
- + soft-tasting water
- + filtered drinking water in the kitchen
Cons
- − arrived later than quoted
- − coarse salt must be ordered separately
AI-assisted summary of a verified Amazon customer review.
· October 23, 2025 · United States
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Simple installation, responsive customer service for water filtration system
Installation is described as simple and straightforward, and the system has performed well since it was set up. After a filter change, an issue arose with the RO system. Customer service was contacted and responded by requesting purchase details and asking follow-up questions by email. Photos of the system were provided, which were sufficient for the technician to diagnose the problem. Replacement parts were ordered and shipped quickly, and the parts were installed in under 30 minutes, restoring operation.
Pros
- + simple and straightforward installation
- + system performs well
- + responsive customer service
- + quick replacement parts shipment
- + fast repair time
Cons
- − issue with RO system after changing filters
AI-assisted summary of a verified Amazon customer review.
· November 17, 2024 · United States
Read original on Amazon ↗
