Excellent purchase after two years
After two years of ownership, this refrigerator is still running at full capacity and has proven to be an excellent purchase. No issues or drawbacks are mentioned.
Pros
- + still running at full capacity after two years
- + excellent purchase
AI-assisted summary of a verified Amazon customer review.
· August 18, 2025 · United States
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Reliable After Over a Year
This full-size counter-depth refrigerator with a freezer drawer has been in use for more than a year and continues to run well. No performance issues have been noted over that period. The long-term reliability is the main takeaway for anyone considering this model.
Pros
- + still running well after over a year
- + reliable long-term performance
AI-assisted summary of a verified Amazon customer review.
· September 9, 2025 · United States
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Replacement Arrived, Pickup of Faulty Unit Unresolved
The refrigerator arrived looking great but never powered on. The exchange process was smooth, with a replacement sent right away that worked and looked good. However, the original non-working unit has not been picked up despite weeks of waiting for a scheduled pickup email, and reaching a person has been impossible. The return window is about to expire, causing significant anxiety and regret over the purchase.
Pros
- + smooth exchange process
- + replacement arrived quickly and worked
- + refrigerator looks great
Cons
- − original unit never worked
- − no pickup scheduled for faulty unit
- − unable to reach a person
- − return window about to expire
AI-assisted summary of a verified Amazon customer review.
· January 31, 2025 · United States
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Warranty handled by Curtis International, not Hamilton Beach
The refrigerator worked well initially but stopped functioning. Warranty service is provided by Curtis International, not Hamilton Beach. The claims process involved repeated requests over a month, including cutting cords, scratching off serial and model numbers, and writing a case number in permanent marker, yet no resolution was received. Raising your voice, being disrespectful, using profanity, or getting angry can cause the case to be dropped. Curtis International handles warranties for many lower-cost appliances. A family of five has been without a full-size refrigerator for a month.
Cons
- − Stopped working
- − Warranty handled by Curtis International
- − Difficult claims process
- − No resolution after a month
- − Case can be dropped for expressing anger
AI-assisted summary of a verified Amazon customer review.
· July 29, 2025 · United States
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Spacious, Quiet French Door Fridge with Freezer Drawer
This counter-depth French door refrigerator with a freezer drawer fits a 33W x 26D x 70H space and offers a spacious, well-lit interior, ample door storage, and a generous freezer drawer. It cools quickly and runs silently. The brushed stainless finish has clean lines, well-folded corners, recessed handles, easy-sliding rollers, and accessible levelers. Let the unit sit unplugged for a few hours before plugging in so oils can drain back into the compressor and premature failure is avoided. Strong value with a lot of presence in a small package.
Pros
- + cools quickly
- + runs silently
- + spacious interior
- + well-lit all spaces
- + generous freezer drawer
- + ample door storage
- + clean lines and brushed stainless finish
- + well-folded corners
- + easy-sliding rollers
- + accessible levelers
- + recessed handles
- + great price
- + compact footprint
AI-assisted summary of a verified Amazon customer review.
· November 10, 2025 · United States
Read original on Amazon ↗