Works well until it stops making ice and cold water
This water cooler performed well for about 11 months, then stopped producing ice and cold water, though the hot water still works. Water also pours into the ice basin and floods it. The price is fair, but not for a product that does not last a year. Purchasing an extended warranty is strongly advised.
Pros
- + Worked well for 11 months
- + Hot water still functions
- + Fair price
Cons
- − Stopped making ice after 11 months
- − Stopped producing cold water
- − Water floods the ice basin
- − Did not last a year
AI-assisted summary of a verified Amazon customer review.
· October 30, 2025 · United States
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Great Water and Ice Solution
This water cooler was bought for a family member who frequently needs water and ice. It arrived on time and setup was seamless. It also does not take up too much space. Overall, it is a great product and a great purchase.
Pros
- + arrived on time
- + seamless setup
- + compact size
AI-assisted summary of a verified Amazon customer review.
· January 15, 2025 · United States
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Family-Friendly Water Cooler for Daily Use
This water cooler is used daily at home and provides ice at all times, cold water in summer, and hot water in winter for hot cocoa or coffee. It works with both city water and well water, and is used regardless of the water source. The overall experience is very positive.
Pros
- + ice always available
- + cold water in summer
- + hot water in winter
- + works with city water or well water
AI-assisted summary of a verified Amazon customer review.
· June 16, 2025 · United States
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Works well until it stops after seven months
The unit performed well for several months, with good-tasting ice and water and no issues. After seven months, it suddenly stopped working. The manufacturer initially claimed it was functional, requiring proof of the failure, then ignored follow-ups for weeks. After repeated contact, they offered 30% off a new unit, then a 35% refund, both declined in favor of a full refund or replacement. A cumbersome paper form must be printed, filled out, and uploaded. The process has been time-consuming and frustrating.
Pros
- + good-tasting ice and water
- + no problems for several months
Cons
- − stopped working after seven months
- − difficult warranty support
- − low refund offers
- − cumbersome form process
AI-assisted summary of a verified Amazon customer review.
· November 26, 2024 · United States
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Upgrade with Space-Saving Ice Maker
This bottleless water cooler with an ice maker replaces a separate water tower and countertop ice maker, freeing up counter space. The ice compartment can be turned off, the drain plug opened to empty and clean it, then turned back on, making maintenance straightforward. It also recycles water when ice melts. After a couple of months of use, it performs well and is considered a significant upgrade.
Pros
- + saves counter space
- + easy to clean
- + recycles melted ice water
- + performs well
AI-assisted summary of a verified Amazon customer review.
· August 23, 2024 · United States
Read original on Amazon ↗
