Defective pool, poor seller support, partial refund
A pool was purchased for a child's birthday, but assembly revealed a 4–6 inch tear in the liner seam before any water was added. The seller was contacted for a replacement, but customer service was unhelpful and a refund was later reduced by $600 due to restocking fees and condition issues. A second pool was ordered and assembled without apparent problems. The experience led to lost time and money, and the buyer now prefers shopping elsewhere for better return support.
Pros
- + Second pool assembled and filled without apparent issues
Cons
- − Liner seam tear on arrival
- − Difficult seller customer service
- − Partial refund with restocking fees
- − Missed birthday party deadline
- − Significant time and money lost
AI-assisted summary of a verified Amazon customer review.
· June 12, 2026 · United States
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Great pool for summer fun
This pool offers a good width and height and is considered worth the money. It is not hard to put up, but assembly takes a couple of days. The most important step is leveling the ground properly, and watching videos on YouTube is recommended. It provided a great experience for enjoying time with a grandson during summer break.
Pros
- + good width and height
- + worth the money
- + not hard to put up
Cons
- − takes a couple of days to put up
AI-assisted summary of a verified Amazon customer review.
· August 8, 2026 · United States
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Affordable starter pool with strong pump but weak accessories
This round above-ground pool is a good entry point for beginners, offering relatively easy setup and a strong pump. Maintenance is straightforward with basic chemicals and a skimmer. However, the liner is heavy, the feet fall off easily, and the pool's weight can cause sinking, requiring adjustments. The included ladder and cover are poor quality. Expect to spend extra on accessories, chemicals, and setup. Overall, it's a recommended affordable option for learning pool care.
Pros
- + relatively easy setup
- + affordable
- + great pump
- + easy to maintain
- + good for learning pool care
Cons
- − doesn't come with accessories
- − ladder is wobbly and flimsy
- − feet don't stay on and are tiny
- − cover won't stay on
- − may need readjusting due to sinking
AI-assisted summary of a verified Amazon customer review.
· July 9, 2024 · United States
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Long-time Intex buyer satisfied with larger XTR pool
This pool is a larger upgrade from a previous 16 by 48 model. Setup is easy but requires more maneuvering because of the bigger size, including removing sand-set slabs. Filling about five inches and checking for leaks revealed none. A previously owned sand filter connects without issue. Delivery was delayed beyond the initial date, but tracking through the carrier showed it arriving the next day. The pool is expected to be winterized to test durability. It is recommended as a safe, cheaper option for homeowners.
Pros
- + easy setup
- + no leaks detected
- + sand filter connects well
- + worth the cost
- + trusted brand
Cons
- − setup requires more maneuvering due to larger size
- − delivery was delayed
AI-assisted summary of a verified Amazon customer review.
· June 13, 2026 · United States
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Highly Satisfied with This Pool
This pool is impressive and comes at a great price. It shipped very fast. Setup was super easy with three adults, taking less than an hour to assemble and begin filling. During filling, grandchildren slid along the inside to remove wrinkles. A larger pump and filter were purchased separately because the included ones are not always the best; the stock pump and filter were never used, so no comment can be made on them. Overall, a great purchase for the whole family to enjoy.
Pros
- + great price
- + fast shipping
- + easy setup
- + enjoyable for family
Cons
- − included pump and filter may not be the best
AI-assisted summary of a verified Amazon customer review.
· July 19, 2026 · United States
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Good pool, weak hoses and connections
This round above ground pool is a solid replacement for an older pool of the same size. Assembly is straightforward on a level surface, though the final section requires patience. The pool itself is durable and a good size. The main drawback is the pump hoses and connections: two major leaks appeared, one at the pump and one at the inlet that keeps loosening and leaking, so the pump cannot run unattended. Better hoses and connections would help. A skimmer may be added next year to use a larger pump.
Pros
- + easy assembly on a level surface
- + durable
- + good size
- + good pump
Cons
- − poor quality hoses and connections
- − major leaks at pump and inlet
- − inlet connection loosens and leaks
- − pump cannot run unattended
AI-assisted summary of a verified Amazon customer review.
· July 18, 2026 · United States
Read original on Amazon ↗
