Used product shipped at full price, returns refused
A used unit was shipped instead of a new one. When photographic proof of the used condition was provided, the company applied a no-returns policy, despite having disregarded that same policy when sending the item. The promised customer service was not delivered. Shoppers are advised to consider other options.
- − Used product shipped at full price
- − No-returns policy applied despite proof
- − Customer service did not meet expectations