Plastic Lid Hinge Broke, Replacement Delayed
This washer is manufactured in China, and the plastic lid hinge broke after seven months of use. A service technician visited twice and ordered the part, but it never shipped, so a replacement unit was approved. The first replacement arrived with large dents on both sides, and an undamaged unit has still not been delivered. Customer service is described as unresponsive with poor follow-through, and the new AI software is considered difficult to use. The product information does not state the country of manufacture.
Cons
- − Plastic lid hinge broke after seven months
- − Replacement part never shipped
- − First replacement unit arrived with large dents
- − Undamaged replacement still not delivered
- − Poor customer service and follow-through
- − New AI software is difficult to use
- − Country of manufacture not listed in product info
AI-assisted summary of a verified Amazon customer review.
· July 14, 2026 · United States
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Excellent Choice, Really Nice Unit
This top-load washer is a wonderful machine. It required adding hammer arrestors, but the unit itself is impressive. The stainless steel tub is very large and a nice feature, and the digital display and overall setup are well designed. After always using GE appliances, trying this one was a good decision.
Pros
- + large stainless steel tub
- + digital display
- + nice setup
- + impressive overall
Cons
- − required adding hammer arrestors
AI-assisted summary of a verified Amazon customer review.
· July 25, 2026 · United States
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Well-built, quiet, powerful washer with large capacity
This top-load washer is well built and cleans effectively. It weighs about half as much as older high-efficiency top loaders, making it easy to move and install. The unit is quiet, offers many features, and has enough capacity for large family loads, including bedspreads. The triple low-profile agitator performs well, and clothes come out clean even after working at a coal facility. It fills the entire tub when needed for big loads. Ensure the model is level during installation; the feet are easy to adjust. Overall, it is a satisfying upgrade from an older washer.
Pros
- + Well built
- + Good cleaning performance
- + Lightweight and easy to move
- + Quiet operation
- + Large capacity
- + Many features
- + Triple low-profile agitator works great
- + Easy to adjust feet
Cons
- − Must ensure the model is level when installed
AI-assisted summary of a verified Amazon customer review.
· August 4, 2025 · United States
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Quiet, high-quality washer at a good price
This top-load washer delivers great quality and quiet operation. It performs well and is offered at a good price, making it a solid value for the cost.
Pros
- + great quality
- + quiet operation
- + works well
- + good price
AI-assisted summary of a verified Amazon customer review.
· August 4, 2026 · United States
Read original on Amazon ↗
