Repair needed, but customer service was good
A repair was required, but customer service handled it well. The overall experience is rated positively, with the support received being a notable strength despite the need for a fix.
AI-assisted summary of a verified Amazon customer review.
· July 24, 2025 · United States
Read original on Amazon ↗
Well-built sauna, easy assembly, fast heating
This sauna is reported to be of good quality and fairly simple to assemble. It heats up quickly, which is a valued feature. It performs well when placed under a patio, though its resistance to rain is uncertain. Overall, satisfaction is high, and the extra cost for the quick heat-up feature is considered worthwhile.
Pros
- + good quality
- + fairly simple to assemble
- + quick heat up feature
- + worth the extra cost
Cons
- − uncertain rain resistance
AI-assisted summary of a verified Amazon customer review.
· September 30, 2024 · United States
Read original on Amazon ↗
Sauna Arrives in Excellent Condition with Good Service
The sauna arrived in excellent condition. The customer service team followed up to confirm satisfaction with the product. Ordering from this company is recommended, and the overall experience was very positive.
Pros
- + arrived in excellent condition
- + customer service followed up to confirm satisfaction
- + recommended company
- + positive overall experience
AI-assisted summary of a verified Amazon customer review.
· July 25, 2025 · United States
Read original on Amazon ↗
Easy-to-assemble sauna with Bluetooth and safety timer
This sauna is easy to assemble, taking under an hour for two people, and simple to operate. Built-in Bluetooth allows music, podcasts, or audiobooks to play through a phone. It shuts off automatically when the timer ends, which adds a sense of safety. Backrests and diatomaceous mats were added to improve comfort and usability. Overall, it is highly recommended for the price.
Pros
- + easy assembly
- + simple to use
- + built-in Bluetooth
- + automatic shut-off after timer
- + good value for the price
AI-assisted summary of a verified Amazon customer review.
· January 25, 2025 · United States
Read original on Amazon ↗
Quick Delivery and Easy Self-Installation
Delivery and installation were straightforward. Two people completed the setup themselves in about two hours, and it could likely be done in one hour with experience. The boxes arrived damaged, including the one containing the roof, but the packing protected the contents and no damage occurred. The sauna has not been used yet, but so far everything is in good order.
Pros
- + quick delivery
- + easy self-installation
- + well-packed despite damaged boxes
AI-assisted summary of a verified Amazon customer review.
· July 15, 2026 · United States
Read original on Amazon ↗
