Repeated Failures Across Three Replacement Units
Three separate units developed the same problems: the descale light stayed on shortly after use and could not be cleared, and the machine dispensed no more than 1.5 ounces for the 4-shot cup size. Each replacement worked briefly before failing again. Support required cutting the power cable and arranged priority replacements, leaving the machine unusable for a week at a time. The machine performs well when functioning, but the recurring defects make the high price hard to justify.
Pros
- + Performs well when it works
Cons
- − Descale light stays on and cannot be cleared
- − Dispenses no more than 1.5 ounces for the 4-shot size
- − Repeated failures across three units
- − Machine unusable for a week during replacement
- − High price hard to justify
AI-assisted summary of a verified Amazon customer review.
· September 6, 2026 · United States
Read original on Amazon ↗
Easy to Use, But Menu Issue with Lux Portafilter
The machine is relatively easy to use after watching the video, though some steps are not shown, such as holding the strength button for three seconds to change the temperature. A problem occurs when using the Lux size portafilter: the coffee menu does not light up or becomes unavailable. Unplugging and waiting 60 seconds restores the menu, but it shuts off again as soon as the Lux size is used. Help is being sought to resolve this issue.
Pros
- + relatively easy to use
- + video helps with setup
Cons
- − coffee menu not lighting up with Lux size portafilter
- − menu shuts off when using Lux size
- − video omits some steps
AI-assisted summary of a verified Amazon customer review.
· August 17, 2026 · United States
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Voltage information missing, machine damaged
The machine works well, but the product description does not state that it operates on 110 V, and no cable recommendation is included. Connecting it to 220 V burned part of the electronics. Repair costs and a powerful transformer added over 400 USD in unexpected expenses. Clear labeling of the voltage on the cable or box, and better customer information about the voltage being sold, would help. Delivery was to Paraguay from the United States.
Cons
- − voltage not stated in description
- − no cable recommendation provided
- − connecting to 220 V burned electronics
- − repair and transformer costs over 400 USD
- − voltage not marked on cable or box
AI-assisted summary of a verified Amazon customer review.
· September 16, 2026 · United States
Read original on Amazon ↗
Excellent quality and sturdy build
This product is described as excellent, with very good quality and a strong, sturdy feel. All of its parts are made from a hard, durable material. It is also considered practical and attractive, and it helps make the kitchen look more beautiful. The overall impression is highly favorable, with a strong recommendation to others.
Pros
- + Excellent quality
- + Strong and sturdy
- + Durable hard material
- + Practical
- + Attractive appearance
- + Makes the kitchen look more beautiful
AI-assisted summary of a verified Amazon customer review.
· September 9, 2026 · United States
Read original on Amazon ↗
