Poor Design and Subscription Model Disappoint
The power port is placed on the right side toward the front, making cable management difficult and creating a trip hazard or chew target for pets. The back has two unplugged 1/4-inch holes, which are seen as unnecessary weak points in a security safe. A $5 monthly subscription is required to manage multiple safes from one account, which feels like a cash grab targeting loyal customers. The safe is considered overpriced, and these issues lead to regret over the purchase.
Cons
- − Power port on right front side
- − Difficult cable management
- − Trip hazard and pet chew risk
- − Unplugged holes in back
- − Subscription for multiple safes
- − Overpriced
AI-assisted summary of a verified Amazon customer review.
· March 30, 2025 · United States
Read original on Amazon ↗
Account Setup Issues and Poor Support
A WiFi-capable safe was purchased, but setting up the account failed because a verification code was never received by text. Multiple voicemails left at the listed phone number went unreturned, and the emails received did not offer a solution. The item was eventually returned for a full refund.
Cons
- − Verification code not received during account setup
- − No callback after multiple voicemails
- − Emails did not provide a solution
AI-assisted summary of a verified Amazon customer review.
· April 18, 2025 · United States
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Significant Smart Features Flaws Despite Solid Hardware
This safe has notable drawbacks for its price. The phone app is difficult to set up and does not recognize the 9 or 0 keys, preventing passwords with those digits. Alert settings lack granularity, and the safe requires constant power; otherwise, notifications arrive every five minutes until reconnected, which can bury other critical alerts. The fingerprint reader works well, the spring-open door is great, the mounting screws are hefty, and the interior is nice. Overall, the smart features make it hard to recommend.
Pros
- + fingerprint reader works well
- + spring open door
- + hefty mounting screws
- + nice interior
Cons
- − phone app setup challenging and inaccurate
- − app does not recognize 9 or 0 keys
- − cannot configure alert granularity
- − requires constant power
- − frequent power-loss notifications every five minutes
- − cannot change alert frequency
AI-assisted summary of a verified Amazon customer review.
· March 13, 2026 · United States
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High-capacity safe with multiple access options
This safe holds a large amount of items and opens via a quick button, fingerprint, or code. The price may seem intimidating at first, but the quality and appearance are impressive. It is a satisfying purchase that would be chosen again over other safes.
Pros
- + high capacity
- + multiple access methods
- + quick button opening
- + fingerprint opening
- + code opening
- + stunning appearance
Cons
- − price may seem intimidating at first
AI-assisted summary of a verified Amazon customer review.
· July 17, 2025 · United States
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High-Quality Safe with Advanced Features
This Vaultek safe offers advanced features including WiFi connectivity for alerts on opening or tampering. The rigid metal construction feels durable and built to last. It comes with a set of keys, allowing use without the advanced features. Overall, it is a solid upgrade from an older safe and is recommended.
Pros
- + WiFi connectivity for alerts
- + Rigid metal construction
- + Includes keys for basic use
- + Advanced features
AI-assisted summary of a verified Amazon customer review.
· April 16, 2026 · United States
Read original on Amazon ↗
