Not a Freezer, Requires Draining
This unit is described as a freezer that does not require draining, but that description is inaccurate. It is not a freezer box, and a drain connection is necessary for operation. The product does not match its advertised description.
Cons
- − Not a freezer box
- − Requires draining
- − Advertised description is inaccurate
AI-assisted summary of a verified Amazon customer review.
· June 21, 2026 · United States
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Pump setup does not work as described
This ice maker was ordered because it included a pump needed for a drainage system. However, the pump is a separate unit that does not pump from the ice machine; it connects via a gravity drain. Without a gravity drain, the pump is unnecessary. As ice melts, water exits the front of the machine instead of traveling up the hose to the detached pump. The setup does not match the description.
Cons
- − Pump is a separate unit
- − Does not pump from the ice machine
- − Requires a gravity drain
- − Water exits the front instead of up the hose
- − Setup does not match description
AI-assisted summary of a verified Amazon customer review.
· April 23, 2026 · United States
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Great nugget ice, but loud and pump fit issues
This under-counter ice maker fits well in the space and produces nugget ice quickly and efficiently. However, it is very loud, so it works best in a separate room where the door can be closed. The drain pump sold as a set did not fit properly and required significant adaptation to function.
Pros
- + perfect size for under the counter
- + makes nugget ice quickly and efficiently
Cons
- − very loud
- − drain pump did not fit and needed adaptation
AI-assisted summary of a verified Amazon customer review.
· June 30, 2025 · United States
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Noisy ice machine with unresolved warranty issues
This under-counter ice machine is described as noisy and disruptive from the moment it is turned on. Attempts to resolve the problem through the manufacturer over more than three months did not lead to a solution. The warranty process reportedly required the buyer to perform the work themselves, and the offered settlement of $170 instead of a full refund was unsatisfactory. Shoppers are advised to consider other options.
Cons
- − noisy and disruptive operation
- − unresolved issues after over three months
- − warranty work performed by buyer
- − offered $170 settlement instead of full refund
AI-assisted summary of a verified Amazon customer review.
· April 18, 2026 · United States
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Short Lifespan and Loud Operation
This under counter ice maker stopped working in under six months. It was very loud from the start. The unit is considered a waste of money due to its short lifespan and noise.
Cons
- − stopped working in under six months
- − very loud from the beginning
- − waste of money
AI-assisted summary of a verified Amazon customer review.
· July 17, 2026 · United States
Read original on Amazon ↗
