Fast printing but forced firmware locks out third-party ink
Firmware updates prevent the use of third-party ink, forcing expensive HP ink at roughly four times the price, and the older firmware cannot be restored. Automatic updates and cloud services can be disabled, but running the HP utility re-enables them even with password protection. First-page output is extremely fast, making it a go-to for short print jobs. Photo quality is only okay, with damp output on solid ink areas, though Hammermill Laser paper helps. It is reliable, rarely jams, supports direct smartphone printing, and is quiet, but scanned sheets come out slightly rotated. The 477dw is noisier.
Pros
- + Extremely fast first-page output
- + Reliable, rarely jams
- + Quiet operation
- + Direct printing from a smartphone
Cons
- − Firmware updates block third-party ink
- − Expensive HP ink
- − Cannot revert to older firmware
- − Data collection and cloud services re-enable themselves
- − Damp output on solid ink areas
- − Scanned sheets slightly rotated
AI-assisted summary of a verified Amazon customer review.
· April 16, 2018 · United States
Read original on Amazon ↗
Fast office printer with easy wireless setup
This office printer offers very easy setup and can print without wires or cables. It prints quickly, living up to its claimed speed of 70 pages per minute. The price is favorable compared to other retailers. The ink cartridges are expensive, but their extremely high yield means they do not need to be replaced often. Overall, it performs excellently for office use.
Pros
- + easy setup
- + wireless printing
- + fast printing speed
- + good price compared to other retailers
- + high-yield ink cartridges
Cons
- − expensive ink cartridges
AI-assisted summary of a verified Amazon customer review.
· October 25, 2016 · United States
Read original on Amazon ↗
Feature-Rich Printer with Helpful Support
This printer offers strong value for small home offices or mid-sized companies, with features including printing, copying, scanning, and faxing. Setup may require updating drivers online, but HP tech support is free, fast, and helpful. A power outage can change the IP address and stop the printer from working; support can reset it permanently. Wireless use on a local network with Windows 7 Ultimate works well. The previous model lasted over ten years, and this one is a satisfying replacement.
Pros
- + Strong value for the price
- + Many features: print, copy, scan, fax
- + Free and helpful tech support
- + Fast support response
- + Wireless and network capable
- + Long-lasting brand reliability
Cons
- − Setup may require driver updates
- − Power outages can change IP address and stop printing
AI-assisted summary of a verified Amazon customer review.
· July 23, 2018 · United States
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Good printer with occasional restart need
This printer performs better than previous HP and Brother all-in-one models. However, it requires a shutdown and restart every few days, otherwise it may fail to print. After restarting, it works reliably.
Pros
- + better than previous HP and Brother all-in-one models
- + works reliably after restart
Cons
- − requires restart every few days
- − may fail to print without restart
AI-assisted summary of a verified Amazon customer review.
· August 4, 2017 · United States
Read original on Amazon ↗
