Review summaries: GW Security 16 Channel 12MP NVR 4K PoE 2.7-13.5mm Motorized Zoom Security Camera System with 16 x 4K 8MP IP Microphone Waterproof Smart AI Dome Camera, Face Recognition/Human/Vehicle Detection

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Rugged system, but no cloud recording option found

This system is rugged and forgiving, making it possible to configure without reverting to factory settings. The RXCamView viewer works well. However, no option to record to the cloud has been found, unlike some previous units. The search for this feature is ongoing, and if it turns out to be an oversight, the rating could improve.

Pros
  • + rugged and forgiving
  • + easy to configure without factory reset
  • + RXCamView viewer works well
Cons
  • − no cloud recording option found
AI-assisted summary of a verified Amazon customer review. · May 31, 2019 · United States Read original on Amazon ↗
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Clear Picture and Reliable Performance

The cameras deliver clear images and have worked without any issues. They are a good value for the money and have performed well in a business setting.

Pros
  • + clear picture
  • + no issues
  • + great value
AI-assisted summary of a verified Amazon customer review. · December 11, 2019 · United States Read original on Amazon ↗
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Defective NVR and Poor Support

A 16-channel security camera system was purchased at a high price, but only 14 of the 16 channels functioned. Troubleshooting confirmed the NVR was defective. Customer support proved difficult and complicated, and calls were not returned after multiple attempts to get help. Video quality is also unsatisfactory for the cost, as license plates cannot be read from 30 feet away.

Cons
  • − Only 14 of 16 channels worked
  • − Defective NVR
  • − Difficult and complicated customer support
  • − No callback after multiple attempts
  • − Unsatisfactory video quality
  • − Cannot read license plates at 30 feet
AI-assisted summary of a verified Amazon customer review. · April 23, 2023 · United States Read original on Amazon ↗
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Great Picture Quality and Easy Setup

These cameras were installed in a new pharmacy. Setup is easy, and the picture quality is great. The software is easy to use and very intuitive. Logging in from home has not yet been tested. Overall, the system performs well for a business environment.

Pros
  • + easy setup
  • + great picture quality
  • + intuitive software
Cons
  • − remote login not yet tested
AI-assisted summary of a verified Amazon customer review. · July 10, 2019 · United States Read original on Amazon ↗
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Quick Camera Connection via Tech Support

Tech support is available and helpful. When contacted, support was able to connect the camera very quickly. The product line is highly recommended based on this experience.

Pros
  • + helpful tech support
  • + quick camera connection
AI-assisted summary of a verified Amazon customer review. · September 18, 2024 · United States Read original on Amazon ↗