Review summaries: RC15544BS - Swisher 15.5 HP 44 in. 12V Tow Behind Rough Cut Mower

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AI-assisted

Belt Failures and No Refund Support

This product was not owned, but a similar mower was purchased instead. After three uses, the belt burned up each time. On the last failure, the belt disintegrated and destroyed wires and other components in the belt compartment. The company was contacted and stated that because the mower was bought through a marketplace, a refund must be requested there, while the marketplace information directs customers back to the company. No relief was offered. Doing business with this company is strongly discouraged.

Cons
  • − Belt burned up after each of three uses
  • − Belt disintegration destroyed wires and other components
  • − No refund or relief offered
  • − Company and marketplace redirect responsibility to each other
AI-assisted summary of a verified Amazon customer review. · June 28, 2023 · United States Read original on Amazon ↗
AI-assisted

Durable mower with maintenance needs over ten years

After nearly ten years of use, this mower has handled thistle, grass, large rocks, and concrete chunks. Maintenance has required removing the access panel about twelve times to replace the belt, and twice the engine had to be removed because a bent belt guide prevented the belt from fitting on the driver pulley. Almost everything except the engine, blades, and blade drive system has been replaced. The blade drive spindle and idler pulley now need replacement due to their permanent grease bearings. Overall, the mower has proven itself over a decade of work.

Pros
  • + handles tough vegetation and debris
  • + durable over ten years
  • + proven reliability
Cons
  • − frequent belt replacements
  • − engine removal needed when belt guide bends
  • − permanent grease bearings fail
AI-assisted summary of a verified Amazon customer review. · May 11, 2024 · United States Read original on Amazon ↗