Mac incompatibility, repairs, and license fees
Purchased for work two months ago, but it does not work on Mac as claimed. A PC was bought instead, but the printer arrived broken and was sent back for repairs twice. After it was finally returned, the software no longer worked. An upgraded license with an annual renewal fee was required, but even after buying it, the printer still does not work. This experience has led to a decision not to buy another product from this brand.
- − does not work on Mac
- − arrived broken
- − required two repairs
- − software stopped working after repair
- − requires paid annual license
- − still does not work after buying license