Great Picture, Complicated Menus
The picture quality is excellent, and the sound is better than expected for a flat screen. Setup is complicated, with overwhelming menus and many apps requiring a Google account. Connecting to a surround sound amplifier and HD service delivers impressive 4K results, and upscaling improves older content. The TV is heavy at 84 lbs, but delivery was fast and included free unpacking and screen inspection. An extended warranty was purchased. The brand's warranty customer service has poor reviews.
Pros
- + excellent picture quality
- + better than expected sound
- + impressive 4K with surround sound
- + good upscaling
- + fast free delivery with unpacking
Cons
- − overwhelming menus
- − complicated setup
- − requires Google account
- − heavy at 84 lbs
- − brand warranty service has poor reviews
AI-assisted summary of a verified Amazon customer review.
· December 23, 2024 · United States
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High-quality 85-inch Sony TV with vivid colors
This 85-inch Sony Bravia Ultra HD 4K television delivers high quality, vivid colors, and primary colors that are exciting and intense. It is easy to use and works well with surround sound. Sports games like FIFA are immersive, and movies and concerts are intense. This is a second Sony television for the household, and the recommendation is to buy this model or a similar Sony.
Pros
- + high quality
- + easy to use
- + vivid colors
- + intense movies and concerts
- + works with surround sound
AI-assisted summary of a verified Amazon customer review.
· July 14, 2026 · United States
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Excellent TV with strong picture quality
This TV delivers excellent picture quality across a wide range of content, from 480i to 4K and above. Lower resolutions like 480i appear slightly fuzzy but still look decent, while 720p and higher look very good and 4K looks gorgeous. The Google operating system is pleasing, though watching YouTube videos helps with learning the settings. Viewing from the side is noticeably worse than straight on. A separate sound system should use pass-through mode. It replaces an older plasma TV.
Pros
- + excellent picture quality
- + handles content from 480i up to 4K and higher
- + pleasing Google operating system
Cons
- − 480i content looks a little fuzzy
- − picture quality degrades when viewed from the side
AI-assisted summary of a verified Amazon customer review.
· July 14, 2026 · United States
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Stopped working just after one year
This TV was highly enjoyed until it completely stopped working just over a year after purchase. There was no lightning, power surge, or other apparent cause for the failure. A support case was submitted to the manufacturer, and the outcome is pending. The experience highlights a potential reliability concern for shoppers considering this model.
Cons
- − Completely stopped working after just over one year
- − No apparent cause for failure
AI-assisted summary of a verified Amazon customer review.
· August 30, 2026 · United States
Read original on Amazon ↗
