Sony TV Arrived Damaged, Warranty Claim Denied
A 75-inch Sony Bravia 9 arrived with a small, barely visible crack in the left corner. Two days later, green and red vertical lines appeared, followed by a small square with lines. Customer service requested a phone photo by email and concluded the issue was physical damage not covered by warranty. The TV was deemed worthless after two days and cannot be repaired because the model is no longer sold.
Cons
- − arrived with a small crack in the corner
- − developed green and red vertical lines after two days
- − warranty claim denied as physical damage
- − not repairable because the model is no longer sold
AI-assisted summary of a verified Amazon customer review.
· March 12, 2026 · United States
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Great picture after adjusting settings
This 65-inch TV delivers beautiful video once the picture settings are adjusted. Paired with a surround sound system bought alongside it, the living room takes on a theater-like feel. Overall satisfaction is high.
Pros
- + Beautiful video after adjusting settings
- + Theater-like experience with surround sound
Cons
- − Requires adjusting settings to achieve best picture
AI-assisted summary of a verified Amazon customer review.
· July 23, 2025 · United States
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Great TV with Smooth Delivery
The TV is impressive and arrived in excellent condition, matching the description. The purchasing process was straightforward, with easy coordination between the seller and delivery company. Overall, a positive experience with no issues reported.
Pros
- + TV looks great
- + Arrived in great condition
- + As advertised
- + Straightforward seller and delivery process
AI-assisted summary of a verified Amazon customer review.
· June 4, 2026 · United States
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Sony TV praised for picture and reliability
This Sony TV delivers a great picture and offers plenty of setting options to adjust the viewing experience. Sony TVs are regarded as having the best quality and reliability, and this model lives up to that reputation. The TV has been thoroughly enjoyed and meets expectations for performance and dependability.
Pros
- + great picture
- + plenty of setting options
- + best quality and reliability
AI-assisted summary of a verified Amazon customer review.
· June 20, 2026 · United States
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Well-Packaged TV That's Easy to Set Up
This TV is well packaged and simple to set up. It leaves a strong positive impression overall, with no drawbacks noted. A solid option for anyone seeking a straightforward, satisfying television experience.
Pros
- + well packaged
- + easy setup
AI-assisted summary of a verified Amazon customer review.
· July 23, 2026 · United States
Read original on Amazon ↗
