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Refurbished TV Arrived Incomplete and Late
A refurbished TV arrived without the AC power plug and remote. The delivery agent promised three times that the item was out for delivery, but it never arrived. After hours on the phone, the unit was finally picked up and the charge was refunded. The experience was described as horrible, with no future purchases of refurbished items from this brand.
Cons
- − missing AC power plug
- − missing remote
- − delivery delays
- − poor customer service experience
AI-assisted summary of a verified Amazon customer review.
· November 25, 2025 · United States
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