Good Concept Marred by Defects and Poor Support
The design concept is strong, but the unit arrived defective. The bidet function did not work at all, and flushing was impaired because a bottom jet failed to operate, causing excessive water use and incomplete clearing. A replacement seat part did not fix the issues, and a needed part was delayed past the return window. The toilet was returned and a different brand was purchased instead.
Cons
- − Defective unit
- − Bidet function did not work
- − Flushing issues
- − Excessive water use
- − Incomplete clearing
- − Replacement part ineffective
- − Delayed part past return window
- − Disappointing customer service
AI-assisted summary of a verified Amazon customer review.
· July 22, 2026 · United States
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Reliable smart toilet with convenient lid and seat
This smart toilet has performed well for over six months since installation, with no issues reported. The automatic lid opening and seat lift are highlighted as favorite features. The overall experience is positive enough that another unit would be purchased if needed.
Pros
- + Reliable performance over six months
- + Automatic lid opening
- + Automatic seat lift
AI-assisted summary of a verified Amazon customer review.
· August 5, 2026 · United States
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Strong Product with Excellent Support
Two of these smart toilets have been purchased and are highly regarded. The support provided has been exceptional. The overall experience has been positive enough that another purchase would be made without hesitation. No drawbacks or issues are mentioned.
Pros
- + excellent customer support
- + product satisfaction
- + would purchase again
AI-assisted summary of a verified Amazon customer review.
· September 7, 2026 · United States
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Positive Long-Term Experience With Smart Toilet
After nearly three months of use, this toilet performs very well. The experience has been positive enough that purchasing additional units for a new house is something worth considering, and buying it again is likely. No drawbacks are mentioned.
Pros
- + Performs well after almost three months of use
- + Worth buying again
- + Would consider buying more for a new house
AI-assisted summary of a verified Amazon customer review.
· August 12, 2026 · United States
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Good Toilet with Strong Customer Support
This smart toilet performed better than previous models from other manufacturers. Around 22 months in, while still under warranty, it began mis-flushing and eventually would not empty. Customer support was helpful; troubleshooting identified a malfunctioning solenoid. A replacement top unit arrived in about five days, was easy to install, and restored the toilet to like-new condition. Overall a positive experience.
Pros
- + better experience than previous smart toilets
- + helpful customer support
- + replacement unit arrived quickly
- + easy to install replacement
Cons
- − mis-flushing around 22 months
- − would not empty
- − solenoid malfunction
AI-assisted summary of a verified Amazon customer review.
· August 29, 2026 · United States
Read original on Amazon ↗
