✓ Verified
AI-assisted
Damaged Toolbox but Great Set
The toolbox arrived with damage to the top corner. The shipping box itself was undamaged, suggesting the damage occurred before shipment and may have been missed during quality check. Customer service was contacted and provided a partial refund instead of requiring a return. The tool set itself is considered great and would otherwise rate five stars. Overall, there is willingness to order again if the price is right.
Pros
- + great set
- + partial refund offered
- + would order again if price is right
Cons
- − toolbox arrived damaged on top corner
- − damage likely occurred before shipment
- − possible quality check oversight
AI-assisted summary of a verified Amazon customer review.
· November 22, 2025 · United States
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