Smart Connectivity Missing Despite Description
The washer and dryer perform well, but they cannot connect to Samsung SmartThings as the product description states. This prevents remote monitoring from a phone, which was the main reason for choosing this pair. A $150 refund was issued, but it does not resolve the lack of smart features. The units end up functioning like basic models without app connectivity.
- + Machines perform well
- − Cannot connect to Samsung SmartThings
- − No remote monitoring via phone
- − Refund does not solve the missing smart features