Delivered Late and Missing Controls, Cannot Be Used
The sauna arrived a month late and without the controls needed to operate it. Customer service advised waiting while the issue was resolved, but after another month the controls still had not arrived. With no way to turn the unit on, it cannot be used at all. The low price proved misleading, and the overall experience is described as a scam.
- − delivered a month late
- − controls not included
- − no way to turn it on
- − customer service unhelpful
- − still missing controls after another month