Powerful cleaning, but struggles with shag rugs
This robot vacuum and mop delivers strong cleaning performance, keeping a home with multiple pets and children spotless through several daily programs. It outperforms a previous robot vacuum by a wide margin. However, it repeatedly fails to cross a medium shag pile rug on hard flooring, despite claims of easy obstacle crossing and self-lifting. Support confirmed the robot is designed to avoid such rugs to prevent getting stuck, which contradicts the advertising. A low pile rug had to be purchased instead. Shag rugs are not recommended.
Pros
- + Excellent cleaning performance
- + Handles pet hair and messes from multiple animals and children
- + Can run multiple programs throughout the day
- + Outperforms previous robot vacuum
Cons
- − Cannot cross medium shag pile rugs
- − Avoids shag rugs by default, contrary to advertising
- − Requires purchasing a different low pile rug
AI-assisted summary of a verified Amazon customer review.
· August 4, 2026 · United States
Read original on Amazon ↗
Strong suction and battery for a mid-priced robot vacuum
This robot vacuum offers reliable suction, good battery life, and accurate navigation, cleaning a 2200 square foot home on one charge. The app works well and supports up to three saved maps, though some features like rooms and area editing are confusing and poorly explained. The mop provides light wet cleaning, suitable for tile but not wood floors. Build quality seems solid. Customer support helped with app questions. It cleans efficiently with moderate noise and exceeded expectations.
Pros
- + good suction
- + good battery life
- + accurate navigation
- + app works well
- + supports three maps
- + solid build quality
- + helpful customer support
- + efficient cleaning
- + moderate noise
Cons
- − confusing room feature
- − unclear area divide/merge purpose
- − mop only light cleaning
- − not for wood floors
AI-assisted summary of a verified Amazon customer review.
· September 13, 2022 · United States
Read original on Amazon ↗
Slow Navigation and Chassis Lift Issues
This robot vacuum is much slower than earlier models, taking a full battery charge and more to vacuum a living room with three passes. It refuses to lower its LIDAR to clean under a kitchen ledge, stalls with a chassis lift malfunction three times in one run, and lifts and lowers constantly on the same floor type. Returning to the dock often takes 30 minutes or more of bouncing off walls and furniture. The roller mop is a highlight, but performance did not improve after several firmware updates.
Cons
- − much slower than earlier models
- − refuses to lower LIDAR under ledges
- − chassis lift malfunction stalls
- − constant lifting and lowering on same floor
- − takes 30+ minutes to return to dock
- − no improvement after firmware updates
AI-assisted summary of a verified Amazon customer review.
· August 27, 2026 · United States
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Powerful robot vacuum and mop for high-shedding homes
This robot vacuum and mop delivers strong debris pickup and excellent mopping, outperforming the Eufy X10 Pro and rivaling the Roomba S9 in deep cleaning. It handles a busy home with a toddler, an infant, two cats, and a heavy-shedding Australian shepherd without falling behind. Battery life is adequate for multiple daily runs, and navigation improves after learning the layout. The app is generic, unintuitive at first, and includes upsell popups. Some removable parts are tricky to reinstall, and the dock gets dirty within about two weeks; a self-cleaning dock would help.
Pros
- + Strong debris pickup
- + Excellent mopping
- + Handles heavy shedding and pet messes
- + Reliable navigation after learning layout
- + Adequate battery for multiple daily runs
Cons
- − App is generic and not intuitive
- − Upsell popups in app
- − Some removable parts tricky to reinstall
- − Dock gets dirty quickly
- − No self-cleaning dock feature
AI-assisted summary of a verified Amazon customer review.
· August 10, 2026 · United States
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Strong vacuum, mopping has caveats
This robot vacuum excels at vacuuming both low and high pile carpet, with effective obstacle avoidance and reliable navigation when the mopping attachment is removed. Mopping works well on bare hardwood and tile, but the fixed attachment can cause the robot to get stuck on area rugs and floor transitions, and no-go zones for mopping are difficult to set up accurately. The brush requires manual hair removal after each cycle. Multi-floor cleaning and app guidance are limited. Overall performance exceeded expectations and it is highly recommended.
Pros
- + strong vacuuming on carpet
- + effective obstacle avoidance
- + reliable navigation without mop attachment
- + good mopping on bare floors
- + exceeded expectations
Cons
- − mopping attachment gets stuck on rugs and transitions
- − no-go zone setup is guesswork
- − brush needs manual hair removal
- − limited multi-floor cleaning guidance
- − app help is limited
AI-assisted summary of a verified Amazon customer review.
· January 6, 2023 · United States
Read original on Amazon ↗
