✓ Verified
AI-assisted
Unit failed after two months, support unhelpful
The unit stopped working after nearly two full months, just after the return window closed. Support involved two weeks of back-and-forth via chat and email only, with no phone number available. Diagnosing the problem required sending videos and pictures, but no resolution was reached. The machine showed four different error codes and is now unusable, leaving a $1300 investment stranded. The product and manufacturer are not recommended.
Cons
- − Failed after almost two months
- − No phone support, only chat and email
- − Two weeks of unresolved back-and-forth
- − Required videos and pictures for diagnosis
- − Four different error codes
- − No resolution from manufacturer
- − $1300 product became unusable
AI-assisted summary of a verified Amazon customer review.
· September 18, 2026 · United States
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