Great mop, but vacuum leaves dust behind
The mop performs well, but the vacuum function is disappointing. It leaves most of the dust behind, even when set to its most powerful mode. The vacuum does not pick up debris effectively, so the mop only works well if vacuuming is done first with a separate, functioning vacuum. Overall, the mopping is strong, but the vacuuming falls short.
Cons
- − vacuum leaves most dust behind
- − vacuum ineffective even on super powerful setting
AI-assisted summary of a verified Amazon customer review.
· April 24, 2026 · United States
Read original on Amazon ↗
Repeated Leaks and Warranty Dispute Reported
Three units were used, and the first leaked right after hookup because internal water tubing was not connected. A second unit showed a water fill error after two months and was replaced, but the third dock had the same disconnected tubing issue. Continuous leaking can cause water damage, and baseboards were damaged. After reporting the problem with a video, the company accused the owner of disassembling the dock and refused warranty coverage, which is described as insulting and infuriating.
Cons
- − Internal water tubing not connected
- − Leaks continuously after hookup
- − Water fill error after two months
- − Poor quality control
- − Potential catastrophic water damage
- − Baseboards damaged
- − Warranty claim refused
- − Accused of disassembling dock
- − No customer support
AI-assisted summary of a verified Amazon customer review.
· September 4, 2026 · United States
Read original on Amazon ↗
Strong robot vacuum with privacy controls and odd AI quirks
This robot vacuum and mop offers strong obstruction avoidance, even dodging small pet toys and potential pet accidents. The AI feature can be fully disabled, and the privacy policy is clear about the risks of enabling video or audio streaming. However, the AI mode behaves strangely, such as repeatedly identifying a standing pad as a carpet or getting lost and turning in circles near hallways. With the AI mode off, it works as a reliable automated vacuum. It has been used daily for over a month.
Pros
- + strong obstruction avoidance
- + clear privacy policy
- + AI features can be disabled
- + reliable automated vacuum with AI off
Cons
- − AI mode behaves strangely
- − repeatedly identifies standing pad as carpet
- − gets lost and turns in circles near hallways
AI-assisted summary of a verified Amazon customer review.
· June 25, 2026 · United States
Read original on Amazon ↗
Decent Cleaning but Navigation and Pet Finding Fall Short
Noise level is good compared to older vacuums, and cleaning performance is decent but not outstanding. Movement was initially good, but recent updates have made navigation unreliable, causing the robot to smash into chairs and tables at full speed and get stuck frequently. It performs better in wide open spaces without tight areas. The pet finding feature is ineffective: it spent long periods staring at corners and ramming furniture, failed to recognize a large dog on the carpet, and never found the pet after 30 minutes.
Pros
- + Good noise level
- + Decent cleaning
- + Initially good movement
Cons
- − Recent updates worsened navigation
- − Smashing into furniture
- − Gets stuck easily
- − Confused in tight areas
- − Ineffective pet finding feature
- − Fails to recognize pets
AI-assisted summary of a verified Amazon customer review.
· August 1, 2026 · United States
Read original on Amazon ↗
Effective for sand and dust in an office
This robot vacuum and mop handles sand and dust well in a 3500-square-foot office, eliminating prior sand jams and reducing allergy issues. The mop self-cleans effectively with no problems so far. It is very quiet, even on lower suction settings, and setup and connectivity are easy. Obstacle avoidance works reliably around cords on the floor without getting stuck.
Pros
- + handles sand and dust well
- + reduces allergy issues
- + self-cleaning mop works well
- + very quiet
- + easy setup and connectivity
- + reliable obstacle avoidance around cords
- + does not get stuck
AI-assisted summary of a verified Amazon customer review.
· July 28, 2026 · United States
Read original on Amazon ↗
