Smart TV with tracking and failure issues
This TV's smart features are excessive, and it tracks viewing activity. The AI assistant is not useful. The unit failed after five weeks. Returns are handled through a third-party seller with only a 30-day window, so the matter was redirected to the manufacturer for a possible refund. Avoid buying expensive items from third-party sellers; retailers that honor defect returns are recommended instead.
Cons
- − excessive smart features
- − tracks viewing activity
- − useless AI assistant
- − failed after five weeks
- − third-party seller only offers 30-day return window
- − refund requires manufacturer approval
AI-assisted summary of a verified Amazon customer review.
· September 3, 2026 · United States
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Great Picture, But Missing Box Items
The TV delivers a great picture and provides access to a wide variety of free LG TV content. However, not all items listed as included in the box were actually present. Having spare components on hand helped avoid issues. The overall experience is positive, but buyers should verify the contents before relying on the listed accessories.
Pros
- + Great picture quality
- + Wide variety of free LG TV content
Cons
- − Some listed box items were not included
AI-assisted summary of a verified Amazon customer review.
· December 5, 2025 · United States
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Great Product at a Good Price
This product offers a good price and a great picture, making it a solid value. Delivery is fast. Overall, it is a great product and a great deal.
Pros
- + good price
- + great picture
- + fast delivery
AI-assisted summary of a verified Amazon customer review.
· July 5, 2023 · United States
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Strong Value OLED TV with Impressive Picture
This TV offers strong value for its price. The picture quality is impressive, and it includes many smart features. It is considered a worthwhile purchase overall.
Pros
- + good price
- + amazing picture
- + many smart features
- + good investment
AI-assisted summary of a verified Amazon customer review.
· December 14, 2021 · United States
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Great TV, Poor Delivery Experience
The TV itself is well liked, but the delivery was problematic. The package was left on a public sidewalk in the rain and delivery instructions were not followed. It had to be carried inside without assistance, which was not easy. Fortunately, the TV arrived undamaged. The delivery issue is attributed to the carrier, not the seller.
Pros
- + TV is well liked
- + TV arrived undamaged
Cons
- − Left on a public sidewalk in the rain
- − Delivery instructions not followed
- − Had to be carried inside without help
AI-assisted summary of a verified Amazon customer review.
· October 20, 2020 · United States
Read original on Amazon ↗
