✓ Verified
AI-assisted
Strong support resolves battery wiring issue
After the battery failed and was replaced, the wiring connections were unclear. Support responded quickly, disassembled another machine to provide photos, and reviewed submitted photos to identify the mistake. The machine was eventually running again. The support team was professional and committed to resolving the problem. The mower itself is impressive and enjoyable to use now that it works. Would purchase from this company again because of the support received.
Pros
- + quick support response
- + professional and helpful support team
- + support provided photos and identified wiring mistake
- + machine works well once repaired
Cons
- − battery went bad
- − wiring connections unclear after battery replacement
AI-assisted summary of a verified Amazon customer review.
· March 6, 2026 · United States
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