Poor machine and unresponsive customer support
The machine feels clunky, and reaching a human on the tech support line is difficult. After more than two weeks of trying, a replacement part was promised via FedEx for Monday, but it did not arrive by Tuesday morning, and no one could provide its status. The overall experience with the brand is described as horrible, with a recommendation to choose a different brand known for better customer treatment.
- − clunky machine
- − unresponsive customer service
- − replacement part not delivered as promised
- − no status updates on the part