Defective TV won't turn on; repair delayed
After locating the hidden power button, the TV still will not turn on. Customer support scheduled a repair, but it takes 3–5 days to receive a call or email to set an appointment, and parts availability is uncertain. A service visit occurred, but the wrong part was brought; the main board is not functioning. Waiting for the correct part and a new appointment, hoped for by the end of the week. The TV is defective and may be returned.
Cons
- − TV will not turn on
- − defective unit
- − slow repair scheduling
- − wrong part brought during service
- − uncertain parts availability
AI-assisted summary of a verified Amazon customer review.
· June 26, 2023 · United States
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