Poor Quality and Unhelpful Support
Two A6 units were installed in a new home over five years ago, and an A1 was added in a shop a year later. Two of the A6 units have since failed, one due to a failed power supply and another for unknown reasons. Requests for service went nowhere, with no interest in examining or replacing failed components. Repair was not offered; the only option was to purchase new units at $3,200 each. A support email sent on 12/19/23 has received no response.
Cons
- − Two A6 units failed
- − Failed power supply
- − Unknown failure cause
- − No service interest
- − No repair option offered
- − Only option was to buy new units
- − High cost at $3,200 per A6
- − No response to support email
AI-assisted summary of a verified Amazon customer review.
· December 21, 2023 · United States
Read original on Amazon ↗
Frequent Failures and Poor Support Reported
Six units were purchased across personal and family use, and all six developed problems. Two units stopped working entirely after about two years. Common issues include constant disconnects, zones that fail to appear, zones that die completely, and the need for frequent reboots. Requests to replace faulty units were reportedly refused. This product is not recommended due to reliability and support concerns.
Cons
- − constant disconnects
- − zones don't show up
- − need to constantly reboot
- − zones completely dying
- − units stop working after about two years
- − replacement requests refused
AI-assisted summary of a verified Amazon customer review.
· April 6, 2026 · United States
Read original on Amazon ↗
Great for six-zone audio in a large home
This amplifier is great for playing different music in the nursery, living room, and outside with in-wall speakers. It is not intended for overly loud playback, but it gives the whole family freedom to listen to separate audio. It has not yet been connected to a Meridian system and amp, but it is expected to sound even better in that room. A second unit may be purchased to add another zone where Ethernet is available but speaker wire is not run, which would appear seamless on a phone as a controller.
Pros
- + supports different music in multiple zones
- + gives the whole family listening freedom
- + seamless phone control
Cons
- − not for overly loud playback
AI-assisted summary of a verified Amazon customer review.
· July 29, 2023 · United States
Read original on Amazon ↗
Unit failed within 16 months despite high price
This amplifier failed completely within 16 months of purchase. Troubleshooting steps did not resolve the issue, and contacting the manufacturer led nowhere. At nearly $4000, the unit is expected to last for decades rather than months. A much older receiver from another brand continues to work without problems. The product is described as low quality for a very high price, and the country of manufacture is questioned.
Cons
- − Failed within 16 months
- − Troubleshooting did not help
- − Manufacturer support was a dead end
- − Poor value at nearly $4000
- − Low quality for the price
AI-assisted summary of a verified Amazon customer review.
· May 30, 2026 · United States
Read original on Amazon ↗
