Review summaries: Zebra ZXP Series 3 Dual Side ID Card Printer

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Printer Lacks Color Ribbon and Design Software

This printer does not include a color ribbon or software for designing cards, so additional purchases are required before it can be used. The cost is high, and there is concern that other necessary items may also be missing. The overall experience is disappointing, and the product is not recommended.

Cons
  • − Does not include color ribbon
  • − Does not include card design software
  • − Requires additional purchases to use
  • − High cost
AI-assisted summary of a verified Amazon customer review. · October 22, 2019 · United States Read original on Amazon ↗
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Non-working product and unfulfilled replacement promise

The product arrived not working. A replacement was promised but never provided, and no follow-through occurred. Months later, a refund had to be requested. The experience reflects poor customer service and a failure to honor commitments.

Cons
  • − Product arrived non-functional
  • − Replacement promise not honored
  • − Refund required months later
  • − Poor customer service
AI-assisted summary of a verified Amazon customer review. · February 28, 2024 · United States Read original on Amazon ↗
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Third Zebra ZXP Series 3 Printer, Solid Performance

This is the third Zebra ZXP Series 3 printer used by the company. It is an upgrade over a previous model and performs its job reliably. Unlike the earlier model, it does not auto feed the first card. Overall, it is a very good printer.

Pros
  • + solid performance
  • + does its job perfectly
  • + upgrade over previous model
Cons
  • − does not auto feed the first card
AI-assisted summary of a verified Amazon customer review. · May 1, 2020 · United States Read original on Amazon ↗
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Timely Delivery, Possible Opened Box

Delivery was timely, which mattered in this case. The printer was purchased to replace a prior model and works well for the intended purpose. There were small signs that the box had been opened before, and the safety tape on the back of the unit was already removed. The product details did not specify whether the item was new or used.

Pros
  • + timely delivery
  • + works well for intended purpose
Cons
  • − signs the box had been previously opened
  • − safety tape already removed
  • − listing did not state new or used
AI-assisted summary of a verified Amazon customer review. · March 12, 2024 · United States Read original on Amazon ↗
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Advertised as new but arrived damaged and nonfunctional

Advertised as a new printer and sold for $1,753.54 including tax, but it arrived with cosmetic damage and does not respond to print commands. The driver works correctly, so the issue is not software-related. The unit appears used and makes a horrible noise when the lid is closed, requiring force to stay shut. Intended as a replacement for an older printer, it is unusable.

Cons
  • − Advertised as new but appears used
  • − Cosmetic damage
  • − Does not respond to print commands
  • − Horrible noise when lid is closed
  • − Lid must be forced shut
AI-assisted summary of a verified Amazon customer review. · May 3, 2024 · United States Read original on Amazon ↗