TDS Display Issues and Unhelpful Support
This reverse osmosis system has been frustrating. After a more expensive unit failed, a second system was purchased, but the same problem occurred: the TDS reading does not display properly. Troubleshooting steps from customer service were repeatedly suggested but did not resolve the issue. Significant money and time were spent on two systems, and neither met expectations. Quality control and customer support need improvement. The product is not recommended based on this experience.
Cons
- − TDS display does not work properly
- − customer service troubleshooting ineffective
- − poor quality control
- − wasted money and time
AI-assisted summary of a verified Amazon customer review.
· August 31, 2026 · United States
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Excellent RO system with clean-tasting water
This reverse osmosis system performs well with good flow and is easy to assemble. It is compact and fits nicely, and can be connected using an existing dispenser hole. The water tastes very clean while retaining minerals and pH, unlike stripped water. It offers great value and comes highly recommended.
Pros
- + works great
- + good flow
- + easy to assemble
- + compact size
- + fits nicely
- + clean-tasting water
- + retains minerals and pH
- + great value
AI-assisted summary of a verified Amazon customer review.
· April 10, 2026 · United States
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Easy Install, Great Tasting Water, Minor Humming
Installation is straightforward, though drilling into the drain pipe may be the most intimidating step. The water tastes great and eliminates the need for trips to a water station, saving gas and money. The unit fits under the sink and its size is reasonable compared to other filtration systems. Filtered water flow is steady, and the regular sink flow is unaffected. A minor humming noise occurs occasionally, but it is much quieter than an ice machine and not bothersome.
Pros
- + easy installation
- + great tasting water
- + saves gas and money
- + fits under sink
- + reasonable size
- + steady filtered water flow
- + unaffected sink flow
- + quiet operation
Cons
- − drilling drain pipe may be intimidating
- − occasional minor humming noise
AI-assisted summary of a verified Amazon customer review.
· September 9, 2026 · United States
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Pricey but effective RO system with fast flow
This reverse osmosis system works well, with straightforward installation and easy-to-follow instructions. No leaks occurred. It is an active system requiring a power outlet near the installation site. It produces a low hum during operation and occasionally runs an automatic purge cycle with the same noise; foam insulation can help dampen sound under a sink. The white plastic housing is easy to clean. Performance is impressive: filling a 5-gallon jug with 14 ppm water takes about 6 minutes and 30 seconds, faster than expected. Overall, it seems well worth the cost.
Pros
- + straightforward installation
- + no leaks
- + easy-to-clean housing
- + fast fill time
- + good water quality (14 ppm)
Cons
- − requires power outlet
- − produces low hum and purge cycle noise
AI-assisted summary of a verified Amazon customer review.
· June 8, 2026 · United States
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Effective RO system with excellent customer support
This reverse osmosis system was purchased after PFAS were detected in local tap water. It performs well, and the water tastes clean and refreshing with almost no flavor. After months of use, returning to tap water proved unpleasant, making continued use likely even if contamination is resolved. A technical issue once prevented operation and required temporary reliance on tap water. Support was responsive: a representative gathered diagnostic information, involved a specialist, and delivered a satisfactory solution quickly while remaining supportive and upbeat.
Pros
- + Effective at removing contaminants
- + Water tastes clean and refreshing
- + Responsive and helpful customer service
- + Quick resolution of technical issue
Cons
- − Technical problem temporarily prevented use
AI-assisted summary of a verified Amazon customer review.
· August 13, 2026 · United States
Read original on Amazon ↗
