Failed After One Month With E2 Error
This ice machine stopped working after about one month of use, showing an E2 error code. The water pump appears to be fine, so the problem seems to lie with the cooling system or internal computer. The unit also occasionally produces a very loud noise. Attempts to contact customer service by phone and through the seller were unsuccessful, with no response received. A fix or replacement is being sought.
Cons
- − Failed after one month
- − E2 error code
- − Possible cooling system or computer defect
- − Loud sporadic noise
- − No customer service response
AI-assisted summary of a verified Amazon customer review.
· August 28, 2025 · United States
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Large-capacity ice maker with quick output and loud ice drop
This two-piece ice maker is sized well for a multi-unit property and its bin holds plenty of ice, making it suitable for a complex with 36 units. Ice production is fast. Installation required a plumber to source different fittings because no attachment sizes were listed in the manual or online, which made the process guesswork. The main drawback is a loud bang when ice is first dispensed into the bin, which can be startling until it becomes familiar.
Pros
- + good overall size
- + large bin capacity
- + fast ice production
Cons
- − no fitting sizes listed in manual or online
- − installation required guesswork for attachments
- − loud bang when ice drops into bin
AI-assisted summary of a verified Amazon customer review.
· November 23, 2025 · United States
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Reliable Ice Maker, Better With a Freezer
After nearly a year of use, this ice maker has been problem-free and offers good value for the price. It is larger in person than in photos. Because the bottom layer of ice in the bin constantly melts and drains, causing the machine to keep producing ice and wearing itself out, it is not left running continuously. Instead, it is run for a day or so until full, then turned off, and the ice is bagged and stored in a small chest freezer.
Pros
- + no problems after nearly a year
- + good value for the price
- + larger in person than in pictures
Cons
- − bottom layer of ice constantly melts and drains
- − continuous operation wears the machine out
AI-assisted summary of a verified Amazon customer review.
· March 10, 2026 · United States
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Easy Install, Fast Ice Production
The machine arrives well packed in two separate boxes. Assembly is almost nonexistent: screw on the legs, connect the supplied tubing to the water inlet at the back, and attach the bottom drain to a pump or floor drain. After plugging it in and pressing the power button, it runs a one-minute cleaning cycle and begins making ice. A full plate of ice is produced every five minutes, with solid cubes in five minutes. About eight 20-pound bags were filled within three hours, and ice production seemed to speed up after the first startup.
Pros
- + well packed in two boxes
- + almost no assembly required
- + fast ice production
- + solid ice cubes in five minutes
- + full plate of ice every five minutes
AI-assisted summary of a verified Amazon customer review.
· June 9, 2025 · United States
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Reliable ice maker with adjustable cubes and low running costs
This ice machine has run without issues for seven months, producing ice at the expected rate. It arrived in two shipments, with the bin first and the head the following day. Ice stored in the bin kept for over a week while the unit was off, then resumed quickly. Utility bills did not increase. The adjustable cube size is a plus. It is used on a screened porch with a plastic sheet for rain protection. No water filter was added because the water supply is municipal. It has saved money compared to buying bagged ice.
Pros
- + consistent performance over seven months
- + ice production matches expected rate
- + ice stays in bin for over a week when off
- + no increase in electric or water bills
- + adjustable cube size
- + saves money versus buying bagged ice
Cons
- − shipped in two separate deliveries
AI-assisted summary of a verified Amazon customer review.
· February 25, 2026 · United States
Read original on Amazon ↗
