Review summaries: Hauslane 48" Dual Fuel Range in Stainless Steel, 8 Burners up to 20,000 BTU 6.7 cu. ft., Double Convection Oven with 5 Rack Positions, 5-Year Warranty, Convertible NG/LP Cool-Touch Triple-Layer Door

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Responsive Customer Service for Damaged Range

A dual fuel range arrived dented and not functioning correctly. Customer service apologized and quickly arranged a replacement, plus a $200 refund to cover disconnection and installation costs. The range is described as beautiful and replaces a prior gas oven. Performance cannot yet be assessed until the replacement arrives. The five-year parts and service warranty was a key reason for choosing this brand over similar alternatives.

Pros
  • + responsive customer service
  • + replacement arranged quickly
  • + $200 refund for installation costs
  • + attractive appearance
  • + five-year parts and service warranty
Cons
  • − arrived dented
  • − not functioning properly
AI-assisted summary of a verified Amazon customer review. · May 9, 2026 · United States Read original on Amazon ↗