Responsive Customer Service for Damaged Range
A dual fuel range arrived dented and not functioning correctly. Customer service apologized and quickly arranged a replacement, plus a $200 refund to cover disconnection and installation costs. The range is described as beautiful and replaces a prior gas oven. Performance cannot yet be assessed until the replacement arrives. The five-year parts and service warranty was a key reason for choosing this brand over similar alternatives.
Pros
- + responsive customer service
- + replacement arranged quickly
- + $200 refund for installation costs
- + attractive appearance
- + five-year parts and service warranty
Cons
- − arrived dented
- − not functioning properly
AI-assisted summary of a verified Amazon customer review.
· May 9, 2026 · United States
Read original on Amazon ↗
