Heating fails and AC blows hot air
After paying for professional installation, the heat function does not turn on at all, including the fans, and the air conditioning blows hot air. Contacting the seller led to weeks of back-and-forth, after which only the indoor half was sent. The seller then asked for full payment for another complete unit because it was out of stock, and required cutting the brand-new unit to shreds before discussing a replacement, followed by further delays. This is described as the worst buying experience, with a recommendation not to purchase.
Cons
- − Heat does not turn on
- − AC blows hot air
- − Weeks of poor communication
- − Only indoor half sent
- − Asked to pay full price for replacement
- − Required cutting new unit to shreds
- − Run in circles
AI-assisted summary of a verified Amazon customer review.
· August 13, 2026 · United States
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Quiet, fast-cooling mini split with easy installation
This mini split air conditioner cools a room quickly and runs quietly. Installation is straightforward but requires some know-how, and getting help with the electrical work for the quick disconnect box is recommended. A seller-provided installation video is available to help with understanding the setup. The price is favorable compared to traditional air conditioning systems. Overall, it is a recommended option for those willing to try it.
Pros
- + cools the room very fast
- + very quiet operation
- + easy installation
- + good price compared to traditional AC systems
- + seller installation video available
Cons
- − installation requires understanding and electrical help
AI-assisted summary of a verified Amazon customer review.
· August 16, 2026 · United States
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Smooth DIY Install, Strong Performance in Extreme Heat
This 12,000 BTU mini split arrived properly pre-charged and started up without issues, running quietly and reliably for about a week in 100-degree outdoor temperatures. The included line set is roughly 10 to 15 feet, which may be too short for upstairs installations; additional line, fittings, and tools should be planned ahead. The order shipped in two separate deliveries, with tracking marking it delivered after the first box. A vacuum test held, and the system has operated properly since. Overall, performance has been excellent so far.
Pros
- + Arrived properly pre-charged
- + Smooth installation and startup
- + Handles extreme heat well
- + Runs quietly and reliably
Cons
- − Included line set may be too short for some installations
- − Order shipped in two separate deliveries
AI-assisted summary of a verified Amazon customer review.
· June 21, 2026 · United States
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Easy Install, Strong Cooling, Wi-Fi Connection Issues
Installation takes about four hours and is straightforward. Once set up, the unit cools two rooms effectively, maintaining a cool 72 degrees, and can reach 65 degrees. The remote works well with good range and offers up-and-down sweep, but not side-to-side as advertised. The Wi-Fi feature is present and the app can be installed, but connecting it proves difficult. Overall, the unit performs well and would be purchased again.
Pros
- + easy installation
- + effective cooling for two rooms
- + remote works well with good reach
- + up and down sweep
Cons
- − Wi-Fi connection issues
- − no side-to-side sweep as advertised
AI-assisted summary of a verified Amazon customer review.
· August 10, 2026 · United States
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Quiet, efficient mini-split heat pump with easy installation
Two 9K BTU heat pump units were installed, one in a 10'x30' workshop and one in an 8'x25' bumper-pull RV. Installation instructions are clear enough for a handy person with basic tools. Both indoor and outdoor units run very quietly. The 22 SEER rating significantly reduced electricity use compared to a small window air conditioner, and also cut power consumption substantially versus an old, loud ceiling air conditioner. This mini-split heat pump is highly recommended.
Pros
- + clear installation instructions
- + quiet indoor and outdoor units
- + high SEER rating lowers electricity usage
- + suitable for DIY installation
AI-assisted summary of a verified Amazon customer review.
· August 10, 2026 · United States
Read original on Amazon ↗
