Dead on Arrival, Slow Warranty Resolution
The power station arrived dead on arrival and would not power on or accept a charge. Support-guided troubleshooting, including leaving it on the charger for 8–10 hours, did not help. The unit was shipped back for warranty service and received on July 23, 2026, but as of July 30, 2026, no next steps had been provided. The retailer directed the matter to the manufacturer because it is a warranty issue. Defects can happen, but resolution has been slow for a product that never worked out of the box.
- − Dead on arrival
- − Would not power on or accept a charge
- − Troubleshooting steps did not work
- − Slow warranty process
- − No resolution timeline provided