Poor Quality and Refund Issues Reported
This robotic mower was returned due to poor quality and defective operation. The manufacturer confirmed receiving the returned unit, but the refund was not received despite numerous emails and repeated promises that it had been processed or was being reprocessed. The seller claimed the product was not returned, while the manufacturer later confirmed it was. The marketplace ultimately distanced itself from the situation, leaving the buyer to deal directly with the manufacturer. The product and the overall experience cannot be recommended.
- − poor quality
- − defective operation
- − refund not received
- − contradictory information about return
- − marketplace did not provide satisfactory resolution