High Quality Unit, Shipping Damage Resolved
This is a high quality unit, but it arrived with shipping damage. Customer support was slow to correct the issue, though replacement parts were eventually sent and the price was adjusted for parts that could be repaired. Better packaging and quicker replacement of damaged parts would be improvements. The end results are very pleasing.
- + high quality
- + replacement parts eventually sent
- + price adjusted for repairable parts
- + pleased with end results
- − shipping damage
- − slow customer support
- − packaging could be better
- − slow replacement of damaged parts