Strong Product with Excellent Customer Service
The product is described as amazing, and the customer service is rated as top notch. Support is responsive and attentive even though the team operates in a different time zone. No drawbacks are mentioned.
Pros
- + amazing product
- + top-notch customer service
- + responsive support despite different time zone
AI-assisted summary of a verified Amazon customer review.
· February 25, 2026 · United States
Read original on Amazon ↗
Uncertainty Over Included Powder and Inks
It is unclear whether powder and inks are meant to be included with this printer. The shipment contained only the printer and the oven, with no powder or inks. This raises a question about what the package is supposed to contain, which is worth confirming before purchase.
Cons
- − Powder and inks not included in shipment
AI-assisted summary of a verified Amazon customer review.
· March 24, 2026 · United States
Read original on Amazon ↗
Requires Windows, Setup Help via WhatsApp
This printer requires a Windows computer and will not work with Mac. The included USB drives may appear blank, which can be confusing. Setup is handled through WhatsApp support; response times depend on time zones, but support does reply. Using TeamViewer to share a code allows remote setup that is quick and easy. Overall, the printer works well once set up, and the support experience is highly rated.
Pros
- + quick remote setup via TeamViewer
- + responsive WhatsApp support
- + easy to use after setup
Cons
- − requires Windows, not compatible with Mac
- − included USB drives may be blank
- − support response depends on time zones
AI-assisted summary of a verified Amazon customer review.
· June 6, 2025 · United States
Read original on Amazon ↗
Vibrant, Reliable DTF Ink for Custom Printing
This 5-pack of 250ML CMYKW DTF ink delivers consistent color quality and flow without clogging printheads on the L1800. Refilling is straightforward with no spills or mess, and the formulation resists fading and bleeding. It provides durable, high-quality transfers for apparel and accessories, with excellent coverage and adhesion and no drying out or separation over multiple sessions. Overall, a solid and functional option for vibrant PET film transfers, offering good compatibility and value at this price point.
Pros
- + consistent color quality and flow
- + no printhead clogging
- + straightforward refilling with no spills
- + resists fading and bleeding
- + durable, high-quality transfers
- + excellent coverage and adhesion
- + no drying out or separation
- + good compatibility and value
AI-assisted summary of a verified Amazon customer review.
· December 20, 2025 · United States
Read original on Amazon ↗
Strong Support and a Worthwhile Printer Purchase
This DTF printer combo is described as a great buy, with support that stands out as its strongest feature. Assistance is available from the start and continues months after purchase, with problems explained and answered promptly through WhatsApp. The overall experience is positive, and the printer is considered a worthwhile investment.
Pros
- + unmatched support
- + responsive help via WhatsApp
- + great buy
AI-assisted summary of a verified Amazon customer review.
· September 4, 2026 · United States
Read original on Amazon ↗
